Jaag Gaya Re!
Sometimes, it takes a tragedy to wake us up from a slumber. For me, it was the Mumbai terror attacks of 26/11. Suddenly, I woke up to the fact that I am as much responsible for the sorry state of affairs around me as everyone else. The fact that I wasn’t actively participating in the democracy of our country meant that my right to criticize was limited to an extent. What right do I have to speak out against our leaders if I haven’t said anything in their selection? So, I paid heed to the Jaago Re! campaign and decided to update my voter ID card and do the needful before the next election came around so that I could have my say on the matters of at least my constituency if not of the country.
My first step towards this was to wake my wife up since only she could be trusted to do any useful activity remotely physical among the two of us. She browsed through the Jaago Re! website and went through all the instructions and figured out how the form needed to be filled up. Somehow, I find anything having instructions as confusing, so I was glad to follow whatever she told me to do. It did take her a while to zero in on our constituency, but the website was rather helpful and she was quite tenacious. After a slight difference of opinion with our printer, which ended with my wife giving it a kick on its rear side, we finally got our application form filled up, signed, and ready to be submitted.
Jaago Re! had specified an address in Dispensary Road for submission of the forms for our ward, so off we both went on a Saturday morning. It did take a couple of rounds up and down the road for us to finally figure out the place we were looking for. It was a typical government office - dinghy, broken furniture, noisy fans, paper all over, files piled up, and people irritated at the world outside. After being passed a couple of times from one desk to another, we finally found the right person, only for him to thrust a notice at us. He told us to go to the address mentioned in that notice. Quite helpful, but for the fact that the notice was in Kannada and didn’t have anything in either the national language, Hindi, or the international language, English. While I have nothing against regional languages, I guess there is no harm in displaying the same information in our national language as well. Coming back to us, I took the easiest way out and asked him what it said, but he chose to direct me towards the toughest way out, asking me to learn Kannada if I didn’t know what it meant. He did have a point there, and I do need to learn Kannada, but if I were to go in search of a Kannada teaching institute, I wasn’t going to vote this time around, and I didn’t want to wait, so we both gave the man sheepish grins and decided to take another walk up and down Dispensary Road, trying to find someone who could read Kannada. That walk sure did wonders to my self confidence as none of the people we asked to knew what was written.
It was at this time when we once again decided to look at the paper and found two numbers written down. Why that was written in Arabic numerals is beyond me, but I felt infinitely thankful to all the authorities for having done that. After using our combined brain power, we finally deduced that one of it would be the pincode while the other could be a phone number. I made my wife make the call but made the mistake of making her take the directions as well. That resulted in us exploring Indira Nagar in a way we’ve never done thus far. It took about an hour, 20 phone calls, and a few liters of petrol before we could finally find ourselves at this place which was facilitating voter ID card distribution. We rushed up to the counter only for another grumpy face to point us at a paper stuck above him - we were late by 10 mins! Disappointed as we were, I was quite impressed with the efficiency shown by the office in sticking to their schedule. Now that we knew the location, we decided to come the next day.
The next evening saw us presenting ourselves well in advance of the closing time. There was a small crowd in front of a lone person sitting at the counter and everyone seemed to be asking doubts at the same time to him. Since it isn’t humanly possible to answer all those queries at once, he had chosen to do the next best thing – not to answer anyone. I tried to stand back for my turn, but it never seemed to come, at which point my wife took the forms from me and jostled her way to the front and submitted them. The person tore up the end portion, scribbled something on it and asked us to return 20 days later. My wife had a look in her eye when she came back which seemed to tell me "when in Rome…."
Twenty days later, we were back at the same venue. Nothing much had changed, except probably the confusion had gotten worse, if that was ever possible. I wasn’t sure what exactly we were supposed to do, neither did a few others whom I asked to, but we found a queue and decided to join it. Almost all the people in the queue were there after a hard day’s work, and the indifferent pace of the work wasn’t helping matters with tempers flaring up every now and then. My wife herself was a bit worked up, but since I hate exertion of any kind, I decided not to get angry. After 1-1/2 hours of standing in the queue, we were finally in front of the person taking the photo and updation of details before issuing the ID card when we were told that we hadn’t got some number. As in most of such cases, I found the funnier side of it, but my wife didn’t. She even stated emphatically that she didn’t want to vote and didn’t care about the whole system. Being the reasonably successful husband that I am, I maintained silence, knowing fully well I would be able to convince her later to do otherwise.
Unsurprisingly, the morrow saw us back once again. This time, I had absented myself from work in order to finish this task off. Having seen the efficiency of the government machinery earlier, we presented ourselves early, but I was to realize that the promptness they show in closing is seldom seen in opening. By the time the office staff trickled in an hour late or even more, the crowd had gotten rather restless. The person in front of me decided it was time to air his views and started off on how these people are supposed to be public servants and kept questioning why a particular time was mentioned while they were showing up 2 hours later to work. When he felt that the majority in the crowd might not understand Kannada, he repeated all of that in English. We decided to do a tag team there, with both of us standing in separate queues for men and women. She got to the counter before me and managed to verify our names being in the rolls and got the required numbers to help us get our cards. We stood in another queue, much smaller than the one we had escaped, and got our photos taken. Then, it was time to move on to yet another counter for us to finally get the voter ID card. Nearly a month’s drama ended in an anticlimax when we received our cards without any apparent error.
Jaago Re! is doing a a remarkable job in awakening the consciousness of the nation, but it is rather sad that the government isn’t providing them adequate support in awakening people. While we did persist with it, there are going to be people who would be discouraged by such apathy. These agencies should display more accountability and should be helping in empowering as many citizens as possible with a voter ID card so that they can have their opinion heard. I would have been happier to see some political party too helping out people, as that might only result in more votes for them. Then again, it would indeed be a bit too much to expect the public servants to be doing anything for the public.
